Avaya Communication Manager
Avaya Communication Manager Express is a complete midsize communications solution that integrates powerful applications into an affordable package that's simple to manage and use.
Communication Manager Express builds on the Avaya Communication Manager foundation, integrating messaging, mobility, unified communications, and customer contact applications onto an S8510 server. With Communication Manager Express, midsize businesses can unify their dispersed and growing workforces, improve collaboration, bolster productivity and enhance customer service - all for a low total cost of ownership.
Product Details
Communication Manager Express integrates powerful software onto a single server. Integrated applications include:
- Communication Manager R5.1
- INTUITY AUDIX (IA)770 R5.1
- SIP enablement services (SES) R5.1
- Application Enablement Services R4.2 for CTI (TSAPI basic)
- 6-Way Meet Me Conferencing
- MyPhone
- UC – Standard Edition including:
1. One-X portal user license
2. One-X Mobile UC
3. One-X Communicator
4. EC500
5. VPN Phone User license
Communication Manager Express is designed for limited IT staffs and budgets. The installation process is guided by a wizard on the install DVD and takes only two hours. A suite of included reports for call logging and call center allows companies to manage their systems efficiently. Web-based self-service applications allow employees to control their extensions’ capabilities, which reduces burden on administrators.
Communication Manager Express scales from under 100 to 1,000 users and up to 10 locations. It has capacity for 500 trunks (digital, ISDN, IP, SIP).
Backup and restore capabilities facilitate future upgrades – Communication Manager Express provides an upgrade path to large enterprise communications systems that can provide service to thousands of users.
Communication Manager Express supports both IP and traditional telephony (digital, analog protocols, ISDN) so companies can upgrade when the time is right.
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