 Click to email us at Call us on TrainingNGC provide a comprehensive program of training packages for their customers aswell as providing bespoke training End-User Training End-Users are the most impacted with any new phone system. Our End User training quickly puts them back in circulation, and ready to take advantage of its new features. One of the reasons organisations implement a new system from NGC is to help increase productivity. That means you want end-users working with the system, not trying to figure out how it works. NGC's End-User training quickly educates employees, giving them plenty of time to take advantage of productivity-enhancing features while shortening payback periods. Operator Training One-on-one training for the person that handles a large percentage of your calls. Customised to your business and its practices. Ensures the operator is fully comfortable with the console and can utilise its features quickly and efficiently. User Telephone Training Provided in a group setting on site. Customised to your business and its practices. Ensures the users can competently utilise their telephone and its features. User Voicemail Training Provided in a group setting on site. Customised to your business and its practices. Trains users on how to set up and manage their voicemail box, including greeting and message management. Trains users to efficiently utilize the features of voicemail. System Administrator In-house administrators are the most powerful asset you have for setting up and overseeing your NGC system. They know your business processes and goals. They know your network and your end-users. To make sure they know how to configure, maintain, and scale your NGC system -- as well as take on more advanced tasks - we've developed training courses that target their specific needs. Administrator Telephone System Training Provided in a group setting at customer's offices covering:
Administrator Voicemail System Training Provided in a one-on-one environment covering:
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