NGC provide a comprehensive program of training packages for their customers as well as providing bespoke training
End-Users are the most impacted with any new phone system. Our End User training quickly puts them back in circulation, ready to take advantage of its new features.
One of the reasons businesses implement a new system from NGC is to help increase productivity. That means you want end-users working with the system, not trying to figure out how it works. NGC's End-User training quickly educates employees, giving them time to take advantage of productivity-enhancing features while shortening payback periods.
One-on-one training for the person that handles a large percentage of your calls.
Customised to your business and its practices. Ensures the operator is fully comfortable with the console and can utilise its features quickly and efficiently.
In-house administrators are the most powerful asset you have for setting up and overseeing your NGC system. They know your business processes and goals. They know your network and your end-users. To make sure they know how to configure, maintain, and scale your NGC system - as well as take on more advanced tasks - we've developed training courses that target their specific needs.
Provided in a group setting at customer's offices covering:
Provided in a one-on-one environment covering: